ecommerce virtual assistants

E-Commerce Management for Consumer Products Retailer


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Project Details

"The amount of knowledge and experience that they have is impressive."

Project Summary

AMZ DOC INC. is providing virtual assistance for a consumer products retailer. They are responsible for managing the client’s e-commerce channels.

Project Feedback

AMZ DOC INC.’s contributions have led to a 70% increase in the client’s sales and site traffic. The team has established a collaborative workflow by communicating regularly through Skype and utilizing various tools to manage the client’s platforms. They are knowledgeable and technically proficient.

CLIENT RATING
5/5

Overall Score 5.0

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The Client

Please describe your company and your position there.

The Amador Store is a e-commerce I am the owner

The Challenge

For what projects/services did your company hire AMZ DOC INC.?

As a virtual assistant and their goal is to manage different platforms. Such as 

The Approach

How did you select this firm and what were the deciding factors?

I found them on Fiverr and they really have delivered what they promised.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Rescheduled the meeting over video call describing what are goals describing what they were going to deliver as a product and service and how they were going to manage my business.

How many resources from the vendor's team worked with you, and what were their positions?

4-5, Amazon account manager, Etsy, eBay, Walmart store manager, Designer, Sourcing in Charge

The Outcome

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Saw an increase in sales in traffic by from 20% to 90%

How effective was the workflow between your team and theirs?

We do everything through Skype but we have different platforms on how to manage our e-commerce.

What did you find most impressive or unique about this company?

The amount of knowledge and experience that they have is impressive.

Are there any areas for improvement or something they could have done differently?

      Nothing. They do a fantastic job

Do you have any advice for potential customers?

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